The office staff will collect payment at the time of service and will submit the insurance claim for you. Any payment for services provided by a non-contracted provider will be made to the patient.

You can contact your insurance. On treatment or items known not to be covered, the staff will notify the patient, and you will be asked to sign an Advance Beneficiary Notice as per the charge before treatment or receiving the item.

You can be seen in either office for your convenience. Please let the staff know your preferred location and doctor at the time of making your appointment.

• Yes, please email Sonya at footdocinslo@gmail.com and request a link emailed/or texted to your specific account.

• We would appreciate you allowing our office to address your concerns or consider your recommendations. Please email Phuong at office@advancefootankleassociates.com, and it will be shared anonymously with the staff to be addressed. 

• Bringing your completed New Patient Packet, photo ID, insurance card(s), list of medications, x-rays from other facilities (if applicable), and a form of payment will expedite your visit.

The office staff has limited knowledge regarding billing. We would like to reserve the staff's phone time for appointments and medical questions.  Instead, please email Sonya at footdocinslo@gmail.com